cb66y's Privacy Policy
Read cb66y's full privacy policy to understand how your personal information is collected, used, and protected.
Introduction and Scope
cb66y is a trusted online gaming platform in Bangladesh. We give the highest importance to the privacy of our users. This privacy policy explains how cb66y collects, processes, stores, and protects your personal information when you use our website, mobile platform, and related services ("Platform").
This policy applies to all registered and unregistered users of the cb66y platform. By using our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using our platform and contact us.
cb66y may update this privacy policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page and notify you where applicable.
What Information We Collect
cb66y collects only the information necessary to operate our services, ensure security, and provide you with a better experience. The information we may collect is presented below in three categories.
Information You Provide Directly
Information you provide during account registration: full name, email address, date of birth, phone number, and documents required for identity verification.
Automatically Collected Information
Your browsing activity, IP address, device type, browser information, login time, and logs of your activity on the platform.
Financial Information
Transaction-related information such as deposit and withdrawal amounts, payment methods (bKash, Nagad, Rocket, Upay, bank transfer), and transaction history.
Cookies and Tracking Technologies
cb66y uses cookies and similar tracking technologies. Cookies are small text files stored on your device. We use cookies for the following purposes:
- To keep your login session active and ensure uninterrupted use of the platform.
- To remember your preferences and settings.
- To monitor and improve platform performance.
- To detect security threats and prevent fraud.
You can control cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.
Use of Collected Information
cb66y uses your personal information for the following legitimate purposes. We never use your information for unnecessary purposes without your permission.
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and maintaining your account; ensuring login security. |
| Identity Verification (KYC) | Complying with regulatory requirements to confirm age and identity; ensuring services are provided only to individuals aged 21 and above. |
| Financial Transactions | Processing deposits and withdrawals; complying with anti-money laundering (AML) rules. |
| Customer Service | Resolving your complaints and queries; operating 24/7 Bengali live chat support. |
| Security and Fraud Prevention | Detecting suspicious activity; keeping accounts secure; addressing cyber threats. |
| Responsible Gaming | Identifying problematic gaming behaviour; facilitating voluntary breaks and limit-setting. |
| Service Improvement | Conducting analysis to improve platform functionality and user experience. |
| Marketing Communications | Keeping you informed about relevant offers and updates, subject to your consent. |
Information Sharing with Third Parties
cb66y does not sell, rent, or share your personal information with unauthorised third parties. However, in certain circumstances we may share information with our trusted partners.
Cases Where Information Is Shared
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
- Technology Service Providers: Selected technology companies that assist in operating our platform and work under strict confidentiality agreements.
- Legal Obligations: Information may be disclosed as part of court orders, requests from government regulatory bodies, or legal proceedings.
- Fraud Prevention: Cooperation with security agencies to prevent cybercrime and financial fraud.
- Business Transfer: In the event of a partial or full transfer of cb66y's business, the new owner will use information under the terms of this privacy policy.
We ensure that all third-party partners maintain our privacy standards and use your information only for the specified purposes. We assess the security standards of any third party before sharing your information with them.
Data Security Measures
cb66y adopts industry-standard technical and organisational measures to ensure the security of your personal information. Our security framework operates at the following levels:
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems remain active at all times.
Access Control
Only authorised personnel can access your information on a need-to-know basis.
Regular Backups
Regularly encrypted backups are stored on secure servers to protect data.
Our security team is active 24 hours a day and investigates any suspicious activity immediately. However, complete security on the internet cannot be guaranteed, so we ask you to remain careful in keeping your account information safe.
Never share your account password with anyone. If you notice any suspicious activity, inform our support team immediately.
Data Retention Period
cb66y retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information.
- Active Account Information: For as long as your account remains active and for however long afterwards is needed to meet legal requirements.
- Financial Transaction Records: Retained for a specified number of years in compliance with financial regulations and AML requirements.
- Identity Verification Documents: Retained for a period after account closure in accordance with regulatory requirements.
- Marketing Information: Deleted promptly after you withdraw your consent.
- Log and Session Information: Retained for a limited period for security purposes.
Once the retention period ends, cb66y permanently deletes or anonymises that information in a secure manner so that it cannot be recovered in the future.
Your Rights
As a user of the cb66y platform, you have the following rights regarding your personal information:
Right to Access
You may request a copy of the personal information we hold about you at any time.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request deletion of your personal information, except where legal obligations apply.
Right to Object to Processing
You may object to the use of your information for marketing purposes and withdraw your consent.
To exercise the above rights, please contact our support team. We will process your request as quickly as possible. In some cases, we may not be able to fulfil all requests due to legal obligations or other legitimate reasons.
Protection of Minors
cb66y is for individuals aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21. We verify age during the registration process.
If we are informed or become aware that a minor is using cb66y, we will immediately close that account and take steps to delete all associated information.
Parents or legal guardians who believe their child under the age of 21 has used cb66y are asked to contact us directly. We will resolve the matter with the highest priority.
Changes to the Privacy Policy
cb66y reserves the right to amend and update this privacy policy as needed. Changes will take effect in the following manner:
- For significant changes, we will notify you in advance by email.
- The "Last Updated" date at the top of this page will be changed.
- Minor changes may take effect without notice, so it is recommended that you review this page regularly.
- Continued use of the platform after a revised policy is published will be considered acceptance of the revised policy.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. cb66y's dedicated support team handles all privacy-related requests.
Contact Us
[email protected]
24/7 support in Bengali — use the live chat option on the platform
Privacy-related requests are generally processed within 1 business day
cb66y.cam — Bangladesh's secure online gaming service
The Bengali version of this privacy policy shall at all times be considered the authoritative version. In the event of any dispute or ambiguity, the Bengali version will take precedence.